Royal HaskoningDHV supports the following Multi Factor Authentication (MFA) options:
- One-time password via email (default)
- Push notifications via authenticator app on mobile device
- One-time password via authenticator app on mobile device
Default: One-time password via email
By default, when activating an account in Smart Society, you will be asked to validate your login with a code that is sent to the email address connected to your account. No setup action required.
If you choose to keep this method of Multi Factor Authentication for future logins, you do not need to take any further action after having set up your account.
Login experience
- When you login with your Smart Society account, you will be requested to provide a verification code.
- This code is sent to the email address that is attached to your account. The email message looks like this:
Other MFA methods
MFA methods below are optional. If you prefer to switch your MFA method, please refer to the related articles at the bottom of this page.
Push Notifications
With push notifications, you will receive a message on your smartphone or tablet when a second factor authentication is required. This option is the most convenient one of the two, but it requires a specific app (Auth0 Guardian) on your smartphone or tablet.
For step-by-step setup instructions, please refer to the page Switch to Multi Factor Authentication - Push Notifications
One Time Passwords
With this option, you will need to manually enter a one time random code that is showing on your smartphone or tablet, in our application. You need an application like Google Authenticator to use this option.
For step-by-step setup instructions, please refer to the page SetuSwitch to Multi Factor Authentication - One Time Password
Register your mobile device
In order to use your mobile device as an authentication factor, you will need to register your device. This is done in the enrollment step. You will only have to do this once (unless your device gets lost or stolen).