When you first activate your Smart Society account, you have to create a password. However, when you log in, the system will require you to also use a second authentication method, to validate that you are the person who you claim to be when logging in. This is called Multi Factor Authentication (MFA).

Authentication via email

By default, you will be asked to validate your login with a verification code that is sent to the email address connected to your account. No setup actions are required.

You can choose to keep this method of Multi Factor Authentication for future logins. In that case you do not need to take any further action after having set up your account.

Authentication via authenticator app on a mobile device

If you prefer to use your mobile device as an authentication factor, you will need to register your device. You have two options: Push Notification or One Time Password.

Push Notifications

With push notifications, you will receive a message on your smartphone or tablet when a second factor authentication is required. It requires a specific app (Auth0 Guardian) on your smartphone or tablet.

Switch to Multi Factor Authentication Push Notifications.

One-time Password

With this option, you will need to manually enter a random code that is showing on your smartphone or tablet, in our application. You need an application like Google Authenticator to use this option.

Setup of One-Time Password option.